How are fit-out defects logged on site?
Each defect is captured on the app against a specific room and location with a photo and a category, then assigned to the responsible trade with a due date, all at the moment it is found. Logging at the point of discovery, rather than photographing it to a camera roll and re-typing it later from a gallery and email, is what stops items being lost or duplicated in the handoff. The shared list then shows everyone the same current state of each space, so there is no confusion about which version is authoritative. That single source of truth is the foundation that makes the rest of the workflow, assignment, tracking, and verified closure, actually reliable.
How does the system prevent defects being forgotten before handover?
Every logged defect stays on a live tracked list until it is closed, and closing requires a photo of the completed work plus a verification step by someone other than the person who fixed it. Because items cannot quietly disappear from an inbox or be lost between a note and a spreadsheet, the gap between the walk and completion closes, and the client walk holds far fewer surprises. Overdue items are visible and can escalate, so nothing sits unattended as the deadline approaches. The result is a sign-off backed by evidence that each item was genuinely resolved rather than an assurance that the work is probably done.
Does room-level tracking help larger fit-outs?
Yes. On a large fit-out, logging every defect by room and location lets each trade see exactly which items are theirs and lets a manager see which areas are clear and which still carry open work. That granularity turns a long, undifferentiated punch list into a workable plan the site can actually sequence, and it makes progress across the whole space visible at a glance rather than buried in a list. It also improves coordination, because trades working in the same area can see each other's outstanding items and plan around them instead of returning repeatedly to the same room.
How does it reduce duplicate defect entries?
Because a defect is raised once against a specific room and location on a shared list that everyone sees, the same issue is far less likely to be logged twice by different people, which is common when defects live in separate notebooks, galleries, and email threads. Anyone about to raise an item can see what is already open for that space, so duplicates are caught before they are created. Fewer duplicates means a cleaner list, less wasted time chasing items that were already fixed, and a more accurate picture of how much work genuinely remains before handover.
How does the shared list improve coordination between trades?
A single shared list means every trade, the site manager, and the client are looking at the same current state rather than reconciling different versions. Each trade sees its own outstanding items with photos and locations, and a manager sees the whole picture across every room. Because updates are instant, a fix logged by one trade is immediately visible to everyone, so no one works from a stale list. This reduces the back-and-forth and repeat visits that happen when coordination relies on messages and memory, and it keeps the whole project moving toward a clean handover rather than stalling on confusion about what is done.
