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Facilities Management

What Is CMMS (Computerised Maintenance Management System)? Facilities Management Definition and How Teams Use It

Quick Answer

A CMMS, or computerised maintenance management system, is software that plans, schedules, and records maintenance on physical assets. It stores an asset register, raises work orders, and tracks parts and costs. FM and manufacturing teams use a CMMS to move from reactive breakdown repairs to planned maintenance backed by a full asset history.

What is a CMMS?

A computerised maintenance management system is software that manages the maintenance of physical assets. At its core it holds an asset register, a schedule of recurring tasks, a way to raise and close work orders, and a record of parts and costs against each asset.

The purpose of a CMMS is to move an operation away from reactive breakdown repairs and toward planned maintenance, using the asset history to decide what needs attention and when. It is widely used in facilities management, manufacturing, and healthcare estates.

How a CMMS works in practice

When a recurring task falls due, the CMMS generates a work order, assigns it, and records completion against the asset. A failed inspection or a condition reading can also raise a work order, so problems found in the field become tracked jobs rather than notes that get lost.

Over time the maintenance history shows which assets fail most and where planned work is preventing breakdowns. The common weakness is that desktop-only tools drift out of date, because technicians in plant rooms cannot update them at the point of work.

How Inspectly360 handles CMMS work

Inspectly360 covers the inspection and maintenance side of a CMMS from a mobile-first app that works offline. It schedules preventive maintenance per asset, raises corrective actions or work orders when an inspection fails, and keeps every finding tied to the same asset history.

See the asset and equipment maintenance solution for scheduling, evidence, and vendor performance in one place. Because the field capture and the maintenance record share one system, the asset history stays current instead of two tools holding different versions of the truth.

Frequently Asked Questions

What is the difference between a CMMS and inspection software?

A traditional CMMS is built around work orders, an asset register, spare parts, and maintenance costs, and it is often used from a desktop in the maintenance office. Inspection software is built around the field: mobile checklists, photo evidence, offline capture, and the daily rounds that find problems in the first place. The two are closely related, and the strongest setups combine them, so an inspection that fails on a mobile app raises a work order against the asset without anyone retyping it. The distinction matters because a CMMS with no easy field capture tends to hold out-of-date data, since technicians avoid updating it, while inspection-led maintenance keeps the asset record current because the evidence is captured at the point the work happens.

Do FM teams need a CMMS, inspection software, or both?

It depends on the maturity of the operation. A team just moving off paper usually gets the fastest result from inspection software, because it fixes the immediate problem of no proof and no real-time visibility across sites. As the programme grows, CMMS features such as work-order management, spare-parts tracking, and cost history become more valuable. Rather than run two disconnected tools, many FM teams prefer one platform that captures inspections in the field and manages the resulting maintenance against the same asset record. That avoids the classic failure where the CMMS and the inspection app hold different versions of the truth, and it keeps a single, complete history for each asset that is useful at audit, handover, or resale.

How does a CMMS support preventive maintenance?

A CMMS supports preventive maintenance by holding the asset register and the schedule of recurring tasks, then generating work orders automatically when each task falls due. Instead of relying on someone to remember that a pump needs a quarterly check, the system creates the job, assigns it, and records completion against the asset. Over time the maintenance history reveals which assets fail most and where planned work is actually preventing breakdowns. Inspection-led maintenance goes a step further by triggering schedules from real condition, such as a reading or a failed checklist item, not only from the calendar, so an asset that is drifting gets attention before it fails rather than waiting for its next fixed date.

Can a CMMS work on mobile and offline?

It should. The weakness of older CMMS tools is that they were desktop-first, so technicians in plant rooms and remote sites could not update them at the point of work, and the data drifted out of date. A modern approach puts the asset record, checklists, and work orders on a mobile app that works offline, syncing when a connection returns. This means a technician can scan an asset QR code, see its history and open jobs, complete the check, and close or raise a work order without signal. Keeping the field and the maintenance record in one offline-capable app is what stops the system from becoming a well-intentioned tool that nobody keeps current.

How does Inspectly360 relate to a CMMS?

Inspectly360 covers the inspection and maintenance side of a CMMS from a mobile-first, offline-capable app. It holds an asset register, schedules recurring preventive maintenance per asset, and raises corrective actions or work orders when an inspection fails, all tied to the same asset history. Managers get a live dashboard of completion, open issues, and compliance risk across every site, and findings link to the asset rather than sitting in a separate ticketing tool. For teams that want the maintenance-management workflow, the asset and equipment maintenance solution brings scheduling, evidence, and vendor performance together, so the field data and the maintenance record stay in one place instead of two systems holding different versions of the truth.

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